Resilience Glass carries a 4.9 rating across 39 Google reviews, and the owner Olaf clearly knows his way around window and door installations—the kind of work that can go sideways fast if you don't understand flashing, sealant sequencing, and coastal moisture challenges. Recent reviews mention quick turnarounds (shower enclosures measured and installed within a week), competitive pricing with transparent breakdowns, and responsive communication when customers spot issues. That's the hallmark of someone who's built a reputation on follow-through, not just sales calls.
That said, one recent one-star review stands out: installers arriving with open beer cans and damaging new flooring on a French door job. It's a serious red flag that contradicts the otherwise consistent praise for professionalism. I've seen stellar small shops stumble when they scale or hire the wrong crew—it happens—but damage control and accountability matter more than the mistake itself. The project photos show clean patio door installs, proper flashing tape application, and a range of glass work from clear to obscure and tinted, suggesting solid technical range.
If you're considering Resilience Glass for retrofit windows or shower enclosures, Olaf's track record on straightforward projects looks strong. Just confirm who's actually doing the install and get damage liability in writing—especially for higher-stakes custom work.