ABS Glass has been handling windows, doors, and auto glass work from their Cota Street shop, and their 4.5-star rating across 114 Google reviews tells a mixed but mostly solid story. The majority of customers praise their willingness to tackle tricky jobs—one reviewer mentioned they were the only shop in town that would source glass for a 1980 Mercedes—and their windshield teams (Jeff and Jose get mentioned by name) seem meticulous about prep and cleanup. I appreciate that they offer mobile service and handle both residential glass projects and auto work, which suggests decent versatility.
That said, the negative reviews raise flags I can't ignore. A couple of customers report communication breakdowns: one complained about multiple hang-ups when trying to get a quote, another felt blindsided when lane-departure camera issues weren't flagged before a windshield replacement. In my experience, those kinds of lapses—failing to document pre-existing problems or leaving phones unanswered—point to workflow gaps that can turn a straightforward job sour. The staff named in positive reviews seem capable, but the front-office coordination appears inconsistent.
If you're considering ABS Glass, I'd suggest visiting in person on Cota Street rather than relying on phone estimates, and ask specific questions about any electronics near your glass work. They clearly have skilled technicians; the question is whether the administrative side keeps pace.